A new year has begun and in keeping with the dual-faced god Janus, to whom January owes its name, we are looking forward when it comes to changes at TeleAlarm, but also back, to some innovations that we initiated in 2018.
For 2019 we have again planned participation in a number of trade fairs and training events, and there will also be some long-prepared improvements to our product range will be implemented this year.
An Outlook: Product Improvements
A new innovative smoke detector will soon be available to our customers and we will also be offering more services and accessories for our Carephones and beyond: further innovations are planned for the TA7x family and TeleAlarm Cloud Services as well as for the control centre management system.
In the NurseCall area, we are also working on offering you new, contemporary products.
See and Be Seen: Fairs
Our first trade fair of the year will take place from 12–14 March at the ZORG & ICT in Utrecht, Netherlands.
In April you can meet us as usual again at the Altenpflege in Nuremberg: from 2–4 April we will be in Hall 9, Stand B78, at the leading trade fair for the care industry.
As further exhibition dates we have noted the 4th Pflegemesse in Dresden from 31 August–1 September, as well as the International Technology Enabled Care Conference in Birmingham, UK, from 15–16 October.
In View of Changing Costs: New Price Lists and Shipping Charges
Also in 2019, we intend to offer the best possible service and products of the highest quality. In order to maintain this standard as well as to be able to implement the continuous endeavour to produce and act in an environmentally friendly manner, new price lists have been in force since 1 January.
In addition, since New Year’s Eve there has also been a change in the scale of freight costs, which are based on the respective order value:
– Value of goods under GBP 100.00 (without VAT) – GBP 30.00 plus VAT.
– Value of goods under GBP 300.00 (without VAT) – GBP 25.00 plus VAT
– Value of goods under GBP 500.00 (without VAT) – GBP 20.00 plus VAT.
For goods valued above GBP 500.00 (without VAT) we deliver free of shipping costs.
Looking to the future, we look forward to continuing to provide excellent levels of service and cooperation and, as usual, will be happy to answer any questions or requests you may have.