Availability between Christmas and New Year

The festive season is just around the corner and TeleAlarm Europe GmbH wishes you and your loved ones a Merry Christmas. To ensure you feel just as safe and supported over the holidays as you do during the rest of the year, we will continue to provide normal service for our customers between Boxing Day…

NurseCall on an IP Basis: Customer Event in Leipzig

“iCall” is the new product in the comprehensive product portfolio of TeleAlarm Europe GmbH from Leipzig. Together with its partner, indigo care from Belgium, TeleAlarm has for the first time presented the new system at a customer event. The advantages of the system are unparalleled: As the first IP NurseCall system, it offers the complete…

TeleAlarm consists of quality management audit

TeleAlarm has passed its 14th quality management audit and is therefore certified according to quality management standard ISO 9001:2008. The quality management system (QM) of the company meets the international standards and requirements. No complaints in the quality management system – Adaptation to ISO 9001:2015 The external auditor could not find any complaints in the…

Quality check at TeleAlarm

We are continuously working on our quality standards! To do this, as part of a sales meeting, we grabbed all our employees from the field service and Technical Support and checked over 500 devices from production in Leipzig. We checked whether programming was done properly, if the SD card slots worked properly and even if…

TeleAlarm trains

On August 1st, Mr. Tim Blohm will begin a 3-year internship as an industrial manager at TeleAlarm. With the guidance of trainer Andreas Six (TeleAlarm commercial manager), Mr. Blohm will go through all departments from Controlling, Order Processing and Marketing, to Technical Support and the HR department. He is spending a portion of his training…

Improved RMA process

We have minimal returns of devices with warranty claims due to our quality checks. However, should a technical problem still result, we have our RMA office (Return Material Authorization) on site. It can take care of your returns quickly and easily. And to make it even easier, we have adapted our RMA form. In addition…

ISO certifications for quality and the environment

Certification in quality management TeleAlarm has developed a great reputation in terms of reliability and quality, and that is no accident. Our commitment to the quality of our products and our service is virtually limitless. In order to ensure the full satisfaction of our customers in an area which puts more and more emphasis on…

Production move of the GSM modules

With the relocation to Leipzig in January, the warehouse was also moved from Tilburg (Netherlands) to our parent company, Leesys. Since then, over 3,500 customer orders have been delivered worldwide. The next goal is to gradually relocate the production of our products from China, Switzerland and the other production facilities in Germany to Leipzig. In…