“iCall” is the new product in the comprehensive product portfolio of TeleAlarm Europe GmbH from Leipzig. Together with its partner, indigo care from Belgium, TeleAlarm has for the first time presented the new system at a customer event. The advantages of the system are unparalleled: As the first IP NurseCall system, it offers the complete…
TeleAlarm has passed its 14th quality management audit and is therefore certified according to quality management standard ISO 9001:2008. The quality management system (QM) of the company meets the international standards and requirements. No complaints in the quality management system – Adaptation to ISO 9001:2015 The external auditor could not find any complaints in the…
Smooth transition. The nursing home Günschmatte at the picturesque Lauterbrunnen accommodates about 35 retirees, including patients highly dependent on care. The existing nurse call system was getting old and was replaced by a modern system in 2015. The institution was founded in 1981 and currently has 35 employees. A milestone in 2000 was the expansion…
Nursing aspects considered. Named after a sainted pastorate of 1047, the 50-year-old residential and nursing care center Wiborada was completely renovated between 2012 and 2015. For the necessary calling system, TeleAlarm was used. As early as in 1958, sisters of the apostolic community of the Pallotines built a nursing home at the premises, which was…
We are continuously working on our quality standards! To do this, as part of a sales meeting, we grabbed all our employees from the field service and Technical Support and checked over 500 devices from production in Leipzig. We checked whether programming was done properly, if the SD card slots worked properly and even if…
On August 1st, Mr. Tim Blohm will begin a 3-year internship as an industrial manager at TeleAlarm. With the guidance of trainer Andreas Six (TeleAlarm commercial manager), Mr. Blohm will go through all departments from Controlling, Order Processing and Marketing, to Technical Support and the HR department. He is spending a portion of his training…
We have minimal returns of devices with warranty claims due to our quality checks. However, should a technical problem still result, we have our RMA office (Return Material Authorization) on site. It can take care of your returns quickly and easily. And to make it even easier, we have adapted our RMA form. In addition…
Certification in quality management TeleAlarm has developed a great reputation in terms of reliability and quality, and that is no accident. Our commitment to the quality of our products and our service is virtually limitless. In order to ensure the full satisfaction of our customers in an area which puts more and more emphasis on…
With the relocation to Leipzig in January, the warehouse was also moved from Tilburg (Netherlands) to our parent company, Leesys. Since then, over 3,500 customer orders have been delivered worldwide. The next goal is to gradually relocate the production of our products from China, Switzerland and the other production facilities in Germany to Leipzig. In…
At the beginning of the year, Leesys took over the Swiss TeleAlarm Group. The logistics, service and repair processes were already relocated from different external locations to Leesys GmbH. Now the production of the first complete product family was successfully relocated to Leesys. Leesys is in an excellent position as an Electronic Manufacturing Service (EMS)…