TeleAlarm S.A. and TeleAlarm Europe GmbH are certified according to ISO 9001:2015 by TÜV SÜD Management Service GmbH. The TeleAlarm Group stands for reliability and quality. For this reason we are pleased to inform you that since this year not only TeleAlarm S.A. but also TeleAlarm Europe GmbH is certified according to the latest quality…
With the turn of the year, an eventful and successful year came to an end. 2017 at TeleAlarm Europe GmbH was packed with trade fairs, an anniversary, and new product launches. At the same time, preparations are already under way for this year. Company anniversary and employee events Impressions of the celebration of our 60th…
The festive season is just around the corner and TeleAlarm Europe GmbH wishes you and your loved ones a Merry Christmas. To ensure you feel just as safe and supported over the holidays as you do during the rest of the year, we will continue to provide normal service for our customers between Boxing Day…
“iCall” is the new product in the comprehensive product portfolio of TeleAlarm Europe GmbH from Leipzig. Together with its partner, indigo care from Belgium, TeleAlarm has for the first time presented the new system at a customer event. The advantages of the system are unparalleled: As the first IP NurseCall system, it offers the complete…
TeleAlarm has passed its 14th quality management audit and is therefore certified according to quality management standard ISO 9001:2008. The quality management system (QM) of the company meets the international standards and requirements. No complaints in the quality management system – Adaptation to ISO 9001:2015 The external auditor could not find any complaints in the…
Smooth transition. The nursing home Günschmatte at the picturesque Lauterbrunnen accommodates about 35 retirees, including patients highly dependent on care. The existing nurse call system was getting old and was replaced by a modern system in 2015. The institution was founded in 1981 and currently has 35 employees. A milestone in 2000 was the expansion…
Nursing aspects considered. Named after a sainted pastorate of 1047, the 50-year-old residential and nursing care center Wiborada was completely renovated between 2012 and 2015. For the necessary calling system, TeleAlarm was used. As early as in 1958, sisters of the apostolic community of the Pallotines built a nursing home at the premises, which was…
We are continuously working on our quality standards! To do this, as part of a sales meeting, we grabbed all our employees from the field service and Technical Support and checked over 500 devices from production in Leipzig. We checked whether programming was done properly, if the SD card slots worked properly and even if…
On August 1st, Mr. Tim Blohm will begin a 3-year internship as an industrial manager at TeleAlarm. With the guidance of trainer Andreas Six (TeleAlarm commercial manager), Mr. Blohm will go through all departments from Controlling, Order Processing and Marketing, to Technical Support and the HR department. He is spending a portion of his training…
We have minimal returns of devices with warranty claims due to our quality checks. However, should a technical problem still result, we have our RMA office (Return Material Authorization) on site. It can take care of your returns quickly and easily. And to make it even easier, we have adapted our RMA form. In addition…